Shipping Policy

General

  • All bouquets are shipped and delivered by UPS or USPS. They are not hand-delivered like live flowers from a local florist.
  • No weekend deliveries, no same-day deliveries, limited holidays.
  • UPS Ground packages cannot be scheduled to arrive at a specific time of day.
  • Orders will ship 24-48 hours after you place your order Monday-Thursday.
  • Cutoff time is 3 pm Pacific Time. Your order can be shipped the day of, as long as it is placed before 3 pm Pacific Time.
  • If your order comes in between Friday (after 3 pm Pacific time) and Monday (before 3 pm Pacific time) it will be shipped Monday, unless it is a Holiday.
  • Ship-to addresses cannot be changed once the item has shipped.
  • Orders delivered by "end of the day" may arrive as late as 11 pm on the estimated delivery day.
  • Shipping delivery dates are estimates only, they are not guaranteed.
  • The day the order is placed is not considered a full business day, and neither is the weekend.

CLICK HERE TO CALCULATE DELIVERY TIMES


Expedited Shipping

Due to the impact of COVID-19, shipping carriers are not able to guarantee delivery dates at this time. Please note that shipping fees will not be refunded if your order does not arrive in the estimated delivery window.

If you need a quicker shipping option please select:

  • UPS Next Day Air Saver: Arrives the next business day typically by 4:30 PM to most commercial destinations, residential is by end of the day.

    Original shipping is non-refundable once shipped.

  • UPS 2nd Day Air: Arrives in 2 business days typically by end of the day.

    Original shipping is non-refundable once shipped.

  • UPS 3 Day Select: Arrives within 3 business days by end of the day.

    Original shipping is non-refundable once shipped.


Shipping to a Business

  • Depending on the size of the business, packages will be delivered to the reception, mailroom, or the person/office designated for receiving mail and not hand-delivered to your recipient.
  • UPS Ground and UPS Next Day Air packages are generally delivered to business addresses during their normal business hours Monday-Friday. Packages cannot be scheduled to arrive at a specific time of day.
  • Some businesses can take up to 24+ hours to distribute mail internally so If you need your gift delivered on a certain day to your recipient, we recommend letting the business know about the incoming shipment and ask them to distribute it immediately.

International Shipping

  • We currently offer shipping of our products throughout the United States. If you want to ship to another region or country, please sign-up for our newsletter and we will send out a notification as our products become available elsewhere.